Terms & Conditions
Please read the following terms and conditions carefully before booking
By using Viola Studio's services or booking any of our services, you agree to comply with the following terms and conditions. Please read them carefully to ensure a smooth and enjoyable experience for both parties.
1Booking & Cancellation Policy
- --Bookings are confirmed upon payment of the specified deposit for each package. A booking is not considered confirmed until the deposit is received.
- --To cancel a booking, you must notify us at least 48 hours before the scheduled session. In this case, the deposit may be fully refunded or the booking transferred to another date.
- --Cancellations made less than 48 hours before the scheduled date are non-refundable; however, the session may be rescheduled once.
- --Failure to attend the scheduled appointment without prior notice results in complete forfeiture of the deposit.
- --Viola Studio reserves the right to reschedule appointments in emergency situations, with the client notified at the earliest opportunity.
2Delivery Timelines
- --Edited photos are delivered within the timeframe specified in each package's details, starting from the date of the session.
- --Delivery times may be extended during peak seasons (Ramadan, Eid, wedding season), with clients informed in advance of the expected timeline.
- --Photos are delivered digitally via a secure download link or through the method agreed upon with the client.
- --Printed products (albums, frames, canvas prints) are delivered within the specified timeframe after approval of the final design.
3Photo Usage Rights
- --Viola Studio retains intellectual property rights over the photographs in terms of artistic style and editing.
- --The client receives the right to personal, non-commercial use of the delivered final images.
- --Photos may not be used for commercial or advertising purposes without prior written permission from Viola Studio.
- --Photos may not be altered, filtered, or watermarked when published or shared with attribution to the studio.
- --Viola Studio may use photos in its portfolio only after obtaining the client's explicit consent.
4Payment Terms
- --Prices listed on the website are in Saudi Riyals (SAR) and include VAT where applicable.
- --Booking confirmation requires a deposit of no less than 50% of the selected package value.
- --The remaining balance is due on or before the day of the session, as agreed.
- --Payment is accepted via bank transfer or any other approved payment method.
- --Prices are subject to change without prior notice. Prices confirmed in the booking agreement are binding.
5General Provisions
- --Viola Studio reserves the right to amend these terms and conditions at any time. Amendments take effect from the date of publication on the website.
- --In the event of any dispute, the laws of the Kingdom of Saudi Arabia shall apply, and Saudi courts shall have jurisdiction.
- --For any questions about these terms, you can reach us through our contact page.
Last updated: January 2026